App Privacy Policy
This Privacy Policy sets out how The Fold Media uses and protects any information that you give The Fold Media when you use this website, corresponding mobile application and other The Fold Media platforms. The Fold Media is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
The Fold Media may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What personal data do we collect?
We may collect the following information: name and job title, contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers
We may collect the following information, only when voluntarily submitted:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences, and interests
- Other relevant information related to surveys or promotional offers
We do not collect behavioral data or track user activity across third-party apps or websites.
We use Google Analytics to collect anonymized usage statistics for the purpose of understanding how users interact with our website and mobile application. This may include general technical information such as:
- Device type and operating system
- Screen views and tap interactions
- Session duration and usage frequency
No personally identifiable information is collected via Google Analytics, and no data is used for personalized advertising or user profiling.
This analytics data is used solely for internal performance monitoring and service improvement.
If Google Analytics is implemented within web content shown inside our app (via WebView), it is configured in a way that does not collect personal information, and does not track users across other apps or websites.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
Our mobile app and web content may use basic cookies or analytics tags strictly for statistical analysis. These:
- Do not collect personal data
- Are not used to track or profile users
- Are only used to improve user experience and performance
We do not use tracking cookies, advertising identifiers, or device fingerprinting techniques.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Access and update your information
Subject to the Australian Privacy Principles, a person has the right to request from us the personal information that we have on file regarding them, and we have an obligation to provide them with such information within 28 days of receiving their written request.
If a person is unable to update their own information, we will correct any errors in the personal information we hold about an individual within 7 days of receiving written notice from them about those errors. It is an individual’s responsibility to provide us with accurate and truthful personal information.
We cannot be liable for any information that is provided to us that is incorrect.
We may charge an individual a reasonable fee for our costs incurred in meeting any of their requests to disclose their personal information that we hold.
Complaints and disputes
If a person has a complaint about our handling of their personal information, they can address their complaint in writing to the details below.
If we have a dispute regarding an individual’s personal information, we both must first attempt to resolve the issue directly between us.
If we become aware of any unauthorized access to an individual’s personal information we will inform them at the earliest practical opportunity once we have established what was accessed and how it was accessed.
Contact details
All correspondence with regards to privacy should be addressed to:
Attn: The Privacy Officer
The Fold Media
support@thefoldmedia.com.au